Refund and Echange Policy

Terra Jewellery does not offer refunds. However, we do offer return and exchange for different sizing within 14 days of purchase. Please note that all additional shipping expenses must be paid by the customer.

For hygenic reasons, all earrings are final sale.

Changes to your order: If you wish to change any detail about your order (including size, mailing address), please message us directly and we will adjust them for you indicating your order number (found in the e-mail you would have received after checkout) as long as your order hasn't been processed yet. All orders are final once processed.

For any inquiries, do not hesitate to contact us by going to the "Contact page" in our dropdown menu at the Homepage.

By placing an order with us, you are fully agreeing to all terms and conditions of our shipping policy.